An email marketing audit reveals why your emails aren't performing. Here's the 15-point framework that finds revenue leaks and fixes them.
A retailer hired me to audit their email program. We found $43,000/month in recoverable revenue — abandoned cart emails that weren't firing, a welcome sequence that stopped at email 2, and a list with 34% invalid addresses. The audit took 3 hours and paid for itself 200x.
Run your email program on a platform that catches these issues automatically: GetResponse's analytics dashboard flags deliverability issues, automation gaps, and engagement drops in real time.
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The 15-point email marketing audit
Deliverability (4 points)
- SPF, DKIM, and DMARC records configured correctly
- Inbox placement rate above 92% (use MXToolbox or GlockApps)
- Spam complaint rate below 0.1%
- Domain reputation — check at Google Postmaster Tools
List health (3 points)
- Bounce rate below 2% — clean hard bounces immediately
- Unsubscribe rate below 0.5% per campaign
- List growth rate positive — gaining more than you're losing
Automation gaps (4 points)
- Welcome sequence active and fully configured
- Abandoned cart/lead recovery automation firing correctly
- Re-engagement sequence for 90-day inactive contacts
- Post-purchase or post-conversion nurture sequence
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Content and design (2 points)
- Mobile rendering tested across top 5 email clients
- Plain-text version of every email present and formatted
Strategy (2 points)
- A/B testing running on at least 20% of campaigns
- Monthly performance review against prior period benchmarks
What to do after your audit
Prioritize by revenue impact. Fix deliverability first (affects every email). Then automation gaps (each missing flow is revenue leaking daily). Then list health, content, and strategy.
FAQs
Q: How often should I audit my email program?
A: Full audit quarterly; mini-audit (deliverability + automation) monthly.
Q: What's the biggest email audit finding?
A: Automation gaps — most programs have 2–3 critical flows not running correctly.
Q: Can I audit my own email program?
A: Yes — use this checklist. Alternatively, GetResponse's platform surfaces most issues automatically.
Run a clean, high-performing email program
GetResponse's built-in analytics, deliverability monitoring, and automation debugger make auditing easy — start free today.
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